Privacy policy

Privacy Policy

Last updated: 02/18/2025

This Privacy Policy describes how No-Snore (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from no-snore.co (the "Site") or otherwise communicate with us (collectively, the "Services").

By using and accessing our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

1️⃣ Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to operational, legal, or regulatory reasons. The latest version will always be available on our Site with the "Last Updated" date reflected at the top.

2️⃣ What Information We Collect & How We Use It

📌 Information We Collect Directly from You:

  • Basic contact details (name, address, phone number, email).
  • Order details (billing/shipping address, payment confirmation, order history).
  • Account information (username, password, security questions).
  • Shopping preferences (items viewed, added to cart, wish list).
  • Customer support communications (messages you send us, feedback).

📌 Information We Collect Automatically:

  • Usage Data: When you visit our Site, we collect data such as IP address, device type, browser information, and interaction with our Site.
  • Cookies & Tracking Technologies: We use cookies to enhance your browsing experience and analyze website traffic. Learn more in our Cookie Policy.

📌 Information We Collect from Third Parties:

  • Payment Processors: Our payment providers collect billing details to process your orders securely.
  • Advertising & Analytics Partners: We work with third parties (such as Shopify) to improve our marketing strategies and tailor promotions to your interests.

We do not sell your personal information to third parties.

3️⃣ How We Use Your Personal Information

We use the collected data to:

  • Provide & improve our Services (order processing, shipping, returns, customer support).
  • Personalize marketing & advertising (emails, promotions, targeted ads).
  • Ensure security & prevent fraud (account protection, fraud detection).
  • Communicate with you (order updates, customer support, promotions).

4️⃣ Your Rights & Choices

Depending on your location, you may have the following rights over your personal information:

✅ Right to Access/Know – Request details on the personal information we hold about you.
✅ Right to Delete – Ask us to delete your personal data (exceptions may apply).
✅ Right to Correct – Request corrections to inaccurate personal information.
✅ Right to Opt-Out – Unsubscribe from marketing emails or opt-out of data sharing.
✅ Right to Restrict Processing – Request limits on how we use your data.
✅ Right to Withdraw Consent – If you previously gave consent, you can revoke it anytime.
✅ Right to Data Portability – Receive a copy of your data for transfer to another provider.

To exercise these rights, please contact us at hello@no-snore.co.

5️⃣ Data Security & Retention

We implement industry-standard security measures such as:

  • SSL encryption for secure transactions.
  • Secure server storage to protect personal information.
  • Fraud detection systems to safeguard your data.

How Long Do We Keep Your Data?

We retain your personal information only as long as necessary for:

  • Active accounts & orders (to fulfill transactions and provide support).
  • Legal & tax compliance (retaining purchase records for up to 7 years).

After this period, data is securely deleted unless required for legal purposes.

6️⃣ International Data Transfers (For EU/UK Customers)

If you are located in the EU or UK, your personal information may be transferred outside your country, including to the United States. We ensure compliance with GDPR and UK data protection laws by:

  • Using Standard Contractual Clauses (SCCs) for lawful data transfers.
  • Storing data securely on servers with adequate protection.

If you have concerns about how your data is transferred, please contact us at hello@no-snore.co.

7️⃣ Children's Privacy

Our Services are not intended for children under 16 years old. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us immediately.

8️⃣ Complaints & Contact Information

If you have concerns about how we process your personal information, please contact us at hello@no-snore.co. If you're not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

💙 We value your privacy and are committed to protecting your personal information!